New consumer law not a sword against businesses, Gonsalves says

By Demion McTair. Updated 3:34 p.m., Monday, August 17, 2020, Atlantic Standard Time (GMT-4).

Kingstown, St. Vincent (ONE NEWS SVG) – Finance Minister, Camillo Gonsalves says that the new Consumer Protection bill which was passed in Parliament, “should not be regarded as a sword against businesses”.

“It is not an anti-business piece of legislation. It is both a sword and a shield because businesses sometimes are assailed and traduced for doing things that are completely legal,” Gonsalves said in Parliament on Friday (August 14).

“Somebody might not like a price that they are charged and say man that business they worthless and they thief and they wicked. And they might start to assail and complain but your rights as a business are protected in here,” Gonsalves says.

The finance minister says that businesses that are being fair, have disclosed their information, and are not trying to scam people have nothing to worry about. He says that once businesses have such good practices, the consumer cannot come against them and seek penalties.

“Fair and scrupulous and honest businesses have absolutely nothing to fear from this legislation. It is to trim away at the margins, practices that disadvantage consumers, and indeed, businesses that give businesses a bad name.

Gonsalves said the bulk of the businesses in St. Vincent and the Grenadines should be happy by the legislation because it will state very clearly, in a very understandable way, what are the rights of the consumer and the rights and responsibilities of the business.

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