(PRESS RELEASE) – The Fuel Surcharge rate applicable on electricity bills for May 2020 is at its lowest in over two years. Customers of St. Vincent Electricity Services Limited (VINLEC) will see a 26% decrease in the Fuel Surcharge Rate from last month’s bill.
VINLEC wishes to inform customers that the rate applicable on this month’s bills is 26.74 cents per unit, the lowest since November 2017.
The decrease in the Fuel Surcharge rate is reflective of the decrease in prices on the international market.
Additionally, VINLEC is reminding customers that for the months of May and June, the Company is providing a COVID-19 relief discount of 15% on the basic energy charge.
This discount was first applied on April bills. Additionally, no VAT will be applied to electricity accounts for domestic customers, hotels and guest houses for the said months.
VINLEC will also waiver the reconnection fee for customers whose accounts have been disconnected.
VINLEC would like to encourage customers who are directly impacted by the financial fallout of COVID-19 to contact our Customer Services Department for matters relating to payment on accounts at email@example.com, toll Free at 377 or 456-1701.
Our work to provide a safe and reliable supply of electricity continues despite the unprecedented times.